Our customer care team experience high levels of requests for information and will acknowledge receipt and respond as quickly as possible, dependent upon the complexity of enquiry and we also recommend checking our FAQ’s page first.
Mon - Fri
09:00 - 17:00
When to get in touch with us
If providing artwork for customised labels, please email artwork over to us and provide commentary about any amendments and changes required. If you do not have print-ready artwork to upload, but only elements that you require to be included in the label design layout being undertaken on your behalf, please also upload along with an outline design brief.
If you have received your customer proof and require amendments, please provide the order number and an explanation of the elements to be changed.
How to access your order history, download copy invoices and/or copies of artwork used for labels, or other merchandise and any other account queries.
All delivery queries, order tracking information, delays and other related information.
General enquiries about anything of interest, in relation to the products and services listed, in quantities not listed and/or specific configurations and customised formats.
Regarding any aspect of our business, not specifically provided on the website, or about which further detail might be required.
Questions regarding online orders e.g. the placement of orders, delivery options and times, order history.
Our payment process and security, payment methods and confirmation of payment. Notifications of pending payment and order cancellation.
We welcome and invite comments about our products, which assists with understanding our customers preferences and tastes. Also in the unlikely instant that you receive a product that you consider sub-standard, we want to be immediately informed. This also applies to damaged deliveries.
Request a quote for a standard or non-standard product quantity
Let us know about anything else that you wish to communicate